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IABC 2010 World Conference News & Views, 6-9 June 2010, Toronto

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    June 24th, 2010 by Julie McCollough

    Thanks to all of you who wrote about the IABC 2010 World Conference! It’s been great to hear your thoughts and feedback.

    Here are some posts:

    In the IABC Fishbowl by Kristen Sukalac profiled several sessions including: Act like an agency–from within, Recovering from disaster or the unexpected, Why should anyone trust you?, Online newsrooms with social media interaction, 6 secrets of persuasion and Me to we.

    Tam Sandeman did a series of three blog posts that detailed the conference experience each day.

    Sue Horner shared her thoughts in “Another excellent IABC adventure” and “More IABC10 highlights”.

    Len Gutman’s post put a spotlight on Barby Grant, winner of the Jake Wittmer Award and an excellence Gold Quill Award.

    Brett Serjeantson’s post covered everything from arriving at the conference to the closing general session.

    Sean Williams offered suggestions, told of the things he was impressed by, and shared his views of the World Conference in his post, “Another IABC International Conference…”

    Barb Sawyers shared her best bits of the IABC World Conference here and here and a short story about this year’s IABC Fellow, Annette Martell, ABC, MC

    Laurence Nixon wrote a blog post, “Once upon a session at IABC world”.

    Posts from speakers:

    Jennifer Frahm / Idea Jam 1 (Change Management) / wrote a post called “Highlights, observations and grumbles”.

    Ryan Williams / M8 (Communication Leadership) / posted his presentation and thoughts on the conference.

    Les Potter, ABC, IABC Fellow / S1 / started a discussion about relevance in his post, “IABC World Conference for 2010 is history: Are we as communicators history, too?”

    Shel Holtz, ABC, IABC Fellow / AS12 / shared his presentation on his blog, A Shel of my Former Self. Shel also interviewed Christopher Swan and Linda Johannesson about the first-ever IABC Unconference.

    Christopher Swan / Unconference / recapped his World Conference experience in his blog post.

    Linda Johannesson / Unconference / shared her feedback on the conference through her posts: “IABC 2010 world conference thoughts, themes and take-aways” and “#IABC10 World Conference Feedback — compliments, suggestions and criticisms”.

    Donna Papacosta / T16 / reported on the conference in her blog post “My world conference adventure“.

    Other:

    In case you missed the demonstration of Discovery, IABC’s next-generation online library, take a look at Neville Hobson’s post (and watch the video!).

    Kevin Warren receives IABC EXCEL Award

    June 23rd, 2010 by Archana Verma

    Kevin M. Warren, chairman, president and CEO of Xerox Canada, received the Excellence in Communication Leadership (EXCEL) Award at the World Conference in Toronto earlier this month.

    Kevin and Glenda
    Kevin Warren accepts the award from Glenda Holmes, chair of the 2010 EXCEL Award nominating committee. Photo by SalvoPhoto.com.

    In his speech, Warren accepted the award as a tribute to his mother, Lucy Warren, a career English teacher, whose tireless teaching beyond the classroom instilled the value of communication in him.

    Kevin
    Photo by SalvoPhoto.com.

    Here are a few quotes from his speech:

    • “Business is unpredictable, ever changing and intensely competitive.  Crisis often fuels these fires.  Case in point the great recession.  Proof positive that whether self-inflicted or imposed upon, all leaders will contend with crisis; no one is immune.  And to that end, communication is a means to extinguish the flames.”
    • “Communication is a path to survival, recovery and growth.  A way to do the unthinkable!  It is my constant companion.” 
    • “For me, the IABC EXCEL award is validation that others see what I know.  We are uniquely advantaged by our entire ensemble.  Like so many things at Xerox communication success is about teamwork.  As such, this is as much their award as it is mine.”
    • “Past experience taught us you can’t communicate too much in a time of crisis.  Frequency aside, message context and consistency are key.  The spokesperson must stay on point:  Here’s the problem.  Here’s the strategy.  Here’s what you can do to help.  Now take action.”
    • “My rule is:  be candid about the problems and confident you can overcome them.  Sure I worried and had doubts – but those were private thoughts in private moments.  In public – especially with employees – I always assured them things would get better.  Furthermore, I took care that the audio and video were in sync.”
    • “In terms of strategy this is my philosophy.  Sound business strategy matters, but values matter more.  Values inform leadership, leadership shapes culture and culture drives performance.  As such, if the plan you devise in the boardroom, no matter how perfect, doesn’t resonate on the street it is sure to fail.  Conversely, if your plan is less than perfect in the boardroom and does resonate on the street genius will follow.  After all, as aptly depicted on the war room wall at Ford Motor Company, when carrying out its change agenda, “Culture eats strategy for breakfast.”
    • “Experience tells me people spend a lot of time making the right decision, but not enough time making the decision right.  Ideas are just that.  Without impeccable planning and execution—to which communication is central—all may be lost.  Take for example Xerox Canada.  We made decisions that were fraught with risk at a time when the stakes were most high.  Only by connecting at a rational, emotional and motivational level with our people, about these decisions, were we able to succeed.  Simply put, communication is a lifeline to results.”

    Happy Birthday, IABC!

    June 22nd, 2010 by Archana Verma

    We celebrated our 40th birthday at the World Conference in Toronto earlier this month with a HUGE cake.

    How well do you know your IABC? Test your knowledge about the organization through this interactive quiz. Questions include:
    - Which is IABC’s oldest chapter?
    - Which city hosted the IABC World Conference the most number of times?

    Cake

    Photo by SalvoPhoto.com.

    Congratulations to winners of IABC Fellow and Chairman’s Awards!

    June 21st, 2010 by Archana Verma

    At the Opening General Session in Toronto, earlier this month, three long-time IABC members were recognized for their contributions to IABC.

    Sonja Tiscenko received this year’s Chairman’s Award from 2009-2010 IABC Chair Mark Schumann, ABC. Originally from New Zealand, Sonja has lived and worked in Papua New Guinea, Ukraine, Czech Republic and her current home, Tanzania. She is a founding (and continuing) board member of IABC/Tanzania where she is involved in planning and hosting IABC events. She also supports Africa Region’s Ubuntu chapter. She was a member the Global Task Force steering committee (now closed), and is a member of IABC’s Knowledge Group editorial advisory panel.

    Sonja1

    This year’s IABC Fellow Awards were given to William Briggs and Annette Martell, ABC, MC.

    Bill Briggs is director and full-time tenured professor at the School of Journalism and Mass Communication at San Jose State University (SJSU) in California. A longtime IABC member, Briggs has served two terms as director on the international executive board, has been a trustee of the IABC Research Foundation, chair of IABC’s ethics committee, chair of IABC’s educator’s academy, and judge for the Gold Quill Awards Blue Ribbon Panel.  He is the association’s representative to the Global Alliance for Public Relations and Communication Management.

    Briggs

    Annette Martell is an independent management consultant and a founding associate of PowerIn. She was the chair of the International Executive Board in 2002–2003 and led the organization through significant change, including international restructuring of: governance, dues pricing and financial recovery. She has been IABC’s representative to the Global Alliance for Public Relations and Communication Management since 2005, and held many volunteer positions with the organization including judging awards on the Gold Quill Awards Blue Ribbon Panel; chair of IABC international executive board nominations committee; and president of the IABC/Atlantic Canada chapter.

    Annette

    Thank you, Sonja, Bill and Annette for your contributions to IABC!

    Photos by SalvoPhoto.com.

    Speakers on Twitter

    June 21st, 2010 by Julie McCollough

    Follow the speakers that educated and inspired you at the IABC 2010 World Conference on Twitter! The speaker faculty’s twitter account listings are available here.

    This list is also available for download: Twitter handles

    *Please note, not all speakers have Twitter accounts.

    Party like a Canadian at this year’s IABC World Conference, eh!

    June 3rd, 2010 by Amanda Laird

    CNW’s annual O Canada Party is one of the most anticipated events at the IABC World Conference and this year is no exception. Previously exclusive to Canadian conference attendees, this year we’ll be showing the world how to party like a Canadian!

    Join CNW and dna13 at the exclusive Spoke Club, 600 King Street West, for the 2010 O Canada Party, immediately following the IABC Welcome Reception on Sunday, June 6, from 9:30 pm to late. RSVP at party’s Facebook page!

    Space is limited, so arrive early and be sure to bring your conference name badge!

    For more information, contact corpcomm@newswire.ca.

    A call for session leaders at the UNConference

    June 3rd, 2010 by Bryan Person

    When we kick off our unconference at 2:00pm this Sunday, we’ll be working with an empty whiteboard. And we need you to help us fill it in.

    That’s right: Apart from three planned 5-minute “Lightning Talks,” there are no scheduled sessions! And while we have plenty of ideas about what we could discuss in the general area of emerging communications channels and technologies, we’re depending on an eager and active group of participants to set the actual agenda. It’s the will and wisdom of the crowd at its finest.

    Scheduling sessions

    Each discussion session is set to run for 25 minutes, and we’ll have up to 24 slots to fill (depending on attendance).  Right about 2:10pm, we’ll hand over Sharpies and Post-it Notes for 10 minutes and ask everyone to jot down sessions they want to lead, quickly turning our blank slate into something like this:

    Unconference whiteboard

    Who can lead a session at the unconference?

    Anyone.

    Unlike with traditional events, running an unconference session doesn’t mean submitting a proposal months in advance. You don’t have to agonize over a single PowerPoint slide, either.

    Instead, the “selection process” is much simpler:

    1. Show up to the Osgoode Ballroom East on Sunday with a topic or two that you want to explore with your fellow communicators.
    2. Fill in an empty square on whiteboard with your name and proposed topic.

    And that’s it–you’re “in” as a session leader!

    Making your session memorable

    Here are some recommendations for getting the most from your 25-minute timeslot:

    • Share the mic.  Unconferences are very much about group collaboration and participation. Spend a few minutes sharing your experience or position on a topic, and then throw open the discussion and get everyone involved.
    • Ask good questions. You’re not expected to to have all the answers. Keep probing your colleagues for their insights.
    • Go out on a limb. Have a topic that was “too hot” for the formal IABC conference? Here’s your chance to stir things up with a crowd that will embrace fresh and even off-the-wall ideas.
    • Capture the conversations. We’ve created an unconference wiki for recording notes in each session. Find a note taker who can document your group’s highlights for posterity.
    • Carry the discussions beyond the event. The World Conference is just getting started on Sunday; it doesn’t end until Wednesday afternoon. That means up to three additional days to continue the best conversations from the unconference in person (perhaps at our tweetup the following night in Traders Lobby Bar).  We have two online venues, too–the TorontoTalks social network and Facebook Page–to help keep up the exchanges well beyond Toronto!

    (Flickr photo by ForumOne)

    Bring your gear to Toronto

    June 1st, 2010 by Bryan Person

    Bryan Person's bag of gear for the IABC 2010 World ConferenceHave you made your technology checklist yet for the IABC 2010 World Conference?

    If you’re a gadget guy like I am, you’re thinking carefully about the devices you’ll need during your stay in Toronto. In addition to attending top-notch sessions and networking with your fellow IABCers over several days, you’re also planning to answer your e-mails, tweet up a storm (don’t forget the #IABC10 hashtag!), and capture the conference’s best moments with photos and videos.

    With those goals in mind, here’s what I’m packing for the trip:

    • iPad for e-mail, Twitter, and other projects “in the cloud.”Complimentary Internet access is available in guest rooms at the Sheraton and at various locations throughout Toronto, including all Toronto libraries.
    • iPhone for the occasional call and to connect me to the Internet in spots where my WiFi-only iPad can’t connect online. (A tip for AT&T customers in the US: Contact the company about signing on for the international data plan to cover your time north of the border. It’s worth it!)
    • Canon PowerShot SD1200 IS digital camera
    • Kodak Zi8 Pocket Video Camcorder (plus a separate microphone) for video interviews
    • Zoom H2 Handy Recorder for audio recordings
    • Far too many cables to keep all these devices connected to each other and powered up!

    Gadgets for the unconference

    If you’re joining us for the “Emerging Communications Channels” unconference on Sunday afternoon, specifically, you’ll have the perfect opportunity to “show and tell” with all your gear.

    Whether you’re leading a session on power digital tools for communicators or trading notes on the pros and cons of the iPad inside the enterprise, the unconference will bring together a group of 200 IABCers hungry to explore and debate how we’re using technology and new media to move our industry forward. If you have a new device that’s helping you become a better/more efficient/more creative communicator, you can bet your peers at the event will want to know all about it!

    So … what’s going in your bag?

    Attending the Pre-Conference “Unconference” Workshop

    June 1st, 2010 by Julie McCollough

    To those of you planning to attend the 2010 Unconference: Emerging communications channels held on Sunday, 6 June, please note that attendance will be limited to 200 participants.

    Admission to the session will be based on first-come, first-served, so arrive early!

    We are looking forward to seeing you all in Toronto!

    Toronto Travel — The Distillery District

    June 1st, 2010 by Krystal Carter

    Home to five trendy cafes, 22 art galleries, 17 performing arts companies, seven restaurants and 18 boutique stores, the historic Distillery District of Toronto is now a pedestrian-only village set amidst a Victorian-style architectural background. Devoted primarily to promoting arts and culture, this area caters to professionals looking to clink some after-work drinks or find that perfect made-for-you necklace.

    Here a few reasons to make the Distillery District a stop on your itinerary.

    Early to Rise – Balzac’s Cafe

    If you are looking for your morning java, try waking up to Balzac’s Café located by Mill and Cherry Street. The progressive café is best known for its relaxed atmosphere, its soy and Chai options and its outdoor patio that offers a great view of the CN Tower.
    www.balzacscoffee.com

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